Frequently Asked Questions

After the purchase, you will receive a confirmation of your purchase by e-mail, you can view your order and track the status of your order!

Please send us a message to help@vibepress.at

You can order anywhere within Europe, we will send the package by courier service!

Yes of course!
If you haven't bought from us yet, it's time to try it out! If you are unsure, you can request your package with cash on delivery, so you only pay when we deliver your order! (Unfortunately, cash on delivery is currently only available in Vienna!)
But you can even pick up your order in person!

Yes, you can buy a gift card, which can be redeemed at the checkout on vibepress.at

-Bank or credit card (Visa, Mastercard, American Express, Maestro)

-Eps-Überweisung (Austria's secure online payment system)

-Klarna Pay Now or Later (Klarna is one of the world's leading payment providers)

-Shop Pay (Payment service)

-Apple Pay (Mobile payment and Mobile wallet service) 

-Google Pay (Mobile payment service)  

-Cash On Delivery (Currently available only in Vienna)

Yes, cash on delivery is currently only available in Vienna!

You will find it in your package, we will send it to you with your order! :)

The products on our website are currently available in our stock, which we will immediately could forward for delivery! You will receive your order within 1-2 days!
  (Customized products take 1-2days longer)

If you request delivery within Vienna, the VibePress Courier will deliver it at the agreed time!
If it is somewhere else, the courier service will leave a notification where you can find the pick-up location near you!